CookiePolicy

Learn about how we use cookies and how you can manage your preferences.

Last Updated: December 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you browse our website and allows us to improve our services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the website to work.

  • Session management and security
  • Cookie consent preferences
  • Load balancing and website performance

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's functionality and user experience.

  • Page views and navigation patterns
  • Time spent on pages
  • Traffic sources and referrals
  • Error tracking and debugging

We use Google Analytics for this purpose. You can opt-out of analytics cookies through our cookie consent banner or by using browser settings.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers whose services we have added to our pages.

  • Language preferences
  • User interface preferences
  • Remembering form inputs

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Currently, we do not use marketing cookies, but we may introduce them in the future with your consent.

3. Cookies We Use

The following table provides detailed information about the cookies we use:

CategoryCookie NamePurposeDurationType
Essentialcookie_consentStores your cookie consent preferences1 yearFirst-party
Essentialsession_idMaintains your session while using our websiteSessionFirst-party
Analytics_gaGoogle Analytics - Distinguishes unique users2 yearsThird-party (Google)
Analytics_gidGoogle Analytics - Distinguishes unique users24 hoursThird-party (Google)
Analytics_gatGoogle Analytics - Throttles request rate1 minuteThird-party (Google)
Functionaluser_preferencesRemembers your website preferences and settings1 yearFirst-party
FunctionallanguageRemembers your language preference1 yearFirst-party

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about their use of cookies:

  • Google Analytics: We use Google Analytics to analyze website usage. For more information, visit Google's Privacy Policy
  • Social Media: If you interact with social media features on our website, those platforms may set cookies. Please refer to their respective privacy policies.

5. Cookie Duration

Cookies can be either "session" or "persistent" cookies:

  • Session Cookies: These are temporary cookies that expire when you close your browser. They help maintain your session while you navigate the website.
  • Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences and actions across multiple visits.

6. How to Manage Cookies

6.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category
  • Change your preferences at any time by clearing your browser cookies

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

Browser-Specific Instructions:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions
  • Opera: Settings → Privacy & security → Cookies

6.3 Opt-Out Tools

You can also opt-out of specific third-party cookies:

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

HeatCooler Limited

Email: info@heatcooler.co.uk

Phone: +44 207 205 7376

Address: 15 Howicks Green, Welwyn Garden City, Hertfordshire AL7 4RJ

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